Start trading with markets.com
At certain points in your trading journey with markets.com, you may need to contact our customer support team for help or clarification on your orders.
In such instances, they are likely to ask for your transaction ID. But what is a transaction ID and where can you find it?
A transaction ID, also known as a position ID, comprises a combination of characters that are uniquely generated for each position on markets.com. It is an identification number that accompanies each transaction.
The transaction ID can be found in your account statement.
Refer to this article to find out how to access your account statement.
All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.
The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.
markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us.
Please refer to our Safety Online / Stay Protected Online Page for more information.
Markets.com is operated by Finalto (South Africa) Pty Limited which is a regulated by the FSCA under license no. 46860 and licensed to operate as an Over The Counter Derivatives Provider (ODP) in terms of the Financial Markets Act no.19 of 2012.
Markets.com is a global brand and trade mark used by Finalto (South Africa) Pty Limited and owned by Finalto (IOM) Limited.
Finalto (South Africa) Pty Limited has the sole and exclusive use of the domain Markets.com worldwide.
We've got you covered. Here's how to reach us for personalized help.
EN
