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At markets.com, before we begin a business relationship with you, we have to collect your data to satisfy legal and regulatory requirements.
Find out how your data is collected and used, and how you can change some of these settings.
We take numerous precautions regarding the security of our system and the protection and safeguarding of our client’s personal and financial information.
You may refer to our Privacy Policy for more information regarding your data held with us.
Your data is collected by the entity FINALTO (SOUTH AFRICA) PTY LTD.
FINALTO (SOUTH AFRICA) PTY LTD is a regulated by the FSCA under license no. 46860 and licensed to operate as an Over The Counter Derivatives Provider (ODP) in terms of the Financial Markets Act no.19 of 2012. FINALTO (SOUTH AFRICA) PTY LTD is located at BOUNDARY PLACE 18 RIVONIA ROAD, ILLOVO SANDTON, JOHANNESBURG, GAUTENG, 2196, South Africa.
The information we collect from you helps us fulfil our legal obligations under Anti-Money Laundering laws and regulatory reporting requirements.
These details are provided by you at the registration stage and every time you register a new payment method with us, or in any way refresh or update your information.
Your data is processed according to the information you provide us. This includes external publicly available sources (e.g. the press, registers of companies, online websites, social media platforms, etc) anti-fraud databases, and sanctions lists.
Contact customer support@markets.com or privacy@markets.com for more information or to place a complaint.
Our website uses cookies, or small text files stored on your computer when you visit certain web pages.
Cookies used on our markets.com website allow us to recognise you on subsequent visits and optimise your user experience on our site. Refer to our Cookie Disclosure Policy for more details.
Your request will be subject to a thorough review that may take up to 10 days to be completed. You may be further contacted with more information concerning your case during this period.
Do note that your financial data must be stored on our system for at least five years since the date of your last transaction.
For data protection and privacy matters, you can send us a question through our query form, or place a complaint using this form.
Log in to your account now to manage your data privacy settings.
All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.
The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.
markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us.
Please refer to our Safety Online / Stay Protected Online Page for more information.
Markets.com is operated by Finalto (South Africa) Pty Limited which is a regulated by the FSCA under license no. 46860 and licensed to operate as an Over The Counter Derivatives Provider (ODP) in terms of the Financial Markets Act no.19 of 2012.
Markets.com is a global brand and trade mark used by Finalto (South Africa) Pty Limited and owned by Finalto (IOM) Limited.
Finalto (South Africa) Pty Limited has the sole and exclusive use of the domain Markets.com worldwide.
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