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Getting started with markets.com

What measures does markets.com have in place to protect against unauthorised access to your trading account and data?

At markets.com, you can trade with confidence as the protection of your trading account and data are our number one priority.

Find out more about our security measures and policies regarding your data, funds, and online safety.

Your data

Our data privacy policy

The protection and safeguarding of your personal and financial information are of utmost importance to us. Hence, we take numerous precautions when it comes to the security of our system.

Refer to our Privacy Policy Statement for more information regarding the data you have with us.

Our data security measures

We have these measures in place to safeguard our customers’ interests:

  • Client funds are segregated from operational funds and are monitored daily.
  • We hold sufficient capital to safeguard client funds.
  • Rigorous firewalls and Secure Sockets Layer (SSL) software are used to protect information during transmission.
  • All communication between our clients and data servers is encrypted.
  • We use a combination of advanced technical and physical safeguards to protect our data systems.
  • Communications and personal information stored in our systems is encrypted.

Your funds

Fund security policy

At markets.com, we understand that the security of your funds is a primary concern.

Rest assured that we implement and adhere to strict financial guidelines and regulations both internally and with external parties, as the security of your funds is our top priority.

As such, it is perfectly safe to use your bank card on markets.com.

Your online safety

Staying alert to scammers

markets.com is a global company with more than five million registered accounts. We are regulated in Europe, the UK, BVI, Australia, and South Africa.

Our licenses ensure that we are always operating under the supervision of the financial regulatory authority in five major trading zones.

But certain websites and fraudsters have been trying to take advantage of our brand name and impersonate us, so be careful when trading online.

Refer to our Staying Protected Online page for more information.

Our official email domains

The official email domains used by markets.com to communicate with you are @markets.com and @marketsmail.com.

We recommend that you do not engage with or respond to any communication that differs from our official email domains.

Log in to your account now to start trading with us.

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What are the benefits of trading with a regulated company?

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One of the benefits of trading with a regulated company is that you know you are contracting with a reliable and reputable provider in a secure environment, which has strict rules and guidelines in place, protecting the interests of retail clients. Other legal obligations of a regulated company include, but are not limited to, ensuring financial services are provided efficiently, honestly and fairly, dealing with retail client money in a certain way and having dispute resolutions systems in place in case you are unsatisfied with our services.

However, please note that regulation is not an absolute guarantee of security or reliability. Additionally, being regulated does not change that trading in CFDs and Margin FX products carries a high degree of risk, and you may lose some or all of your invested capital.

Where are your offices located?

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Our Group has regulated entities in several jurisdictions, specifically Cyprus, UK, Australia, South Africa and BVI. Each of our entities is regulated by the relevant authority in its jurisdiction.

Are my funds at risk in case of Insolvency/Bankruptcy?

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All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Is my personal data safe with you?

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The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of markets.com?

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The official email domains used for our communication are:

@markets.com
@marketsmail.com

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is markets.com a scam?

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markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us. 
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

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Markets.com is operated by Finalto (South Africa) Pty Limited which is a regulated by the FSCA under license no. 46860 and licensed to operate as an Over The Counter Derivatives Provider (ODP) in terms of the Financial Markets Act no.19 of 2012.

Markets.com is a global brand and trade mark used by Finalto (South Africa) Pty Limited and owned by Finalto (IOM) Limited.

Finalto (South Africa) Pty Limited has the sole and exclusive use of the domain Markets.com worldwide.

What can I trade with you?

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markets.com offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

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