Account registration & verification
To set up your account, you need a password. However, at times you may forget your password. If this happens, you will need to reset it.
Follow these steps to reset your password:
Once you’re on the login page, click on “Forgot Password”.
Once you see this page, type in the email address that you registered your account with. Click “Continue” to have a rest password link sent to this email address.
Open the email to create a new password.
You can also update your password through the markets.com app or Web Trader platform whenever you like.
You may have entered the wrong password. Check that you keyed in your password correctly and log in again.
If you still can’t log in, check the character casing of the password. For trading platforms, check if you have selected the correct server.
When copying your password directly from an email, do not add any spaces, or the password will be invalid.
If you encounter other difficulties, contact customer support via Live Chat or email them at support@markets.com.
Log in now to your account to reset your password using the steps outlined above.
One of the benefits of trading with a regulated company is that you know you are contracting with a reliable and reputable provider in a secure environment, which has strict rules and guidelines in place, protecting the interests of retail clients. Other legal obligations of a regulated company include, but are not limited to, ensuring financial services are provided efficiently, honestly and fairly, dealing with retail client money in a certain way and having dispute resolutions systems in place in case you are unsatisfied with our services.
However, please note that regulation is not an absolute guarantee of security or reliability. Additionally, being regulated does not change that trading in CFDs and Margin FX products carries a high degree of risk, and you may lose some or all of your invested capital.
All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.
The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.
markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us.
Please refer to our Safety Online / Stay Protected Online Page for more information.
Markets.com is operated by Finalto (South Africa) Pty Limited which is a regulated by the FSCA under license no. 46860 and licensed to operate as an Over The Counter Derivatives Provider (ODP) in terms of the Financial Markets Act no.19 of 2012.
Markets.com is a global brand and trade mark used by Finalto (South Africa) Pty Limited and owned by Finalto (IOM) Limited.
Finalto (South Africa) Pty Limited has the sole and exclusive use of the domain Markets.com worldwide.
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