Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.4% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
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At markets.com, the collection and usage of your data are necessary for financial and regulatory purposes.
For us to process your data, we must obtain your consent at the beginning of the business relationship. You can read our Terms and Conditions for more information.
Find out how long your data is retained and how to request the deletion of your data below.
Our clients’ data is stored in our client management systems and retained under our retention policy.
You can contact our customer support team at support@markets.com or privacy@markets.com for more details.
When you use our platform, we may share your information with a range of recipients such as regulators, financial institutions, public authorities, professional advisers, auditors, and insurers.
However, we will only disclose personal data about you to the extent permitted under the General Data Protection Regulation (GDPR).
If you want to learn more about the external parties we share your information with, please check out our Privacy Policy.
At markets.com, we store your data for:
– Five years from the date your customer account is terminated
– Any retention period required by law
– Any need to store records beyond the above periods to handle potential audits, tax matters, or for the establishment, exercise, or defence of legal claims.
If, for some reason, you want to withdraw your consent regarding the use of your data, we will not be able to continue providing our services to you.
You can withdraw your consent anytime by contacting our customer support team at privacy@markets.com.
After we receive your request, we will do a thorough review that may take up to 10 days to be completed. During this period, we may share more details with you.
Once your agreement with us is terminated, we shall keep the personal data provided to us for at least five years. This includes but is not limited to, your name, address, email, phone number, trading and transaction history, and deposit and withdrawal history.
Refer to page six of our Privacy Policy for more information.
You can send us a question through our query form. You can also place a complaint using this form for data protection and privacy matters.
Log in to your account now to manage your data privacy settings.
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