Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.4% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
Our trading platforms
At markets.com, we want to provide the best trading experience to all our clients.
We constantly strive to ensure our platforms and apps are operating at optimum speed and efficiency.
However, you may experience technical difficulties from time to time. Here’s what you can do during such instances.
If you are unable to access your Web Trader account, follow these troubleshooting instructions:
For stop-loss or take-profit orders, you can choose either Limit Order or Sell Order.
Under each, you can choose Buy Limit Order and Sell Limit Order, or Buy Stop Order and Sell Stop Order. Check the opposite direction (and not the same direction) to see the price.
Still, having issues closing your trade when placing a stop-loss or take-profit order?
Contact our customer support team and let them know your position’s ID number via support@markets.com or Live Chat.
If you are encountering issues with order execution, you can contact our Trading Desk at +357-2-203-0583.
They will be able to modify, close, and open trades for you over the phone.
Log in to your account now to place a new position.
We've got you covered. Here's how to reach us for personalized help.
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