Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
At markets.com we offer our users a wide range of educational and analytical tools to help our customers make informed trading decisions. Our customer service team is available 24/5 to help traders understand and navigate the complex world of finance.
On our website you can find explanations of the risks and costs associated with trading, ensuring users are aware of the potential downsides before they make financial decisions. If you would like to know more about the risks involved with trading on the markets.com platform, you can find our Risk Disclosure Statement on our legal page.
We suggest that you visit our education centre where you can find Trading Guides, trading definitions and other resources explaining the different types of trading orders and mechanisms available on the platform, giving traders more control over their trading decisions before they make them.
At markets.com we are completely upfront about costs and fees associated with trading on our platform. We hope that our stringent adherence to a high level of transparency ensures that traders feel can safe and confident when using markets.com as their trading broker of choice. Prior to entering into any trading activity, we advise you to check our Costs and Charges Documents for more information as well our Key Investor Documents.
markets.com is diligent in making sure that we offer best execution to our clients, which you can read about in further detail here. You can also visit our Order Execution Policy to better understand how we form our prices and ensure best execution.
We highly encourage all our clients to take advantage of the informative resources available on our website. It is crucial to educate yourself and conduct thorough due diligence before trading and risking capital in financial markets. This is because trading without a proper understanding of the risks involved can lead to significant financial losses and negative trading outcomes.
Risking capital in financial markets requires knowledge of various concepts such as market trends, risk management strategies, and financial instruments, as well as understanding the underlying factors that influence market movements. Without adequate education and research, it is easy to make impulsive decisions and trade emotionally.
Just as the markets change, we recognise that your personal circumstances may change as well. In the same way that external factors like economic news, market volatility, geopolitical events, and unexpected developments in the world, can all impact the markets and affect your trades. Personal circumstances, such as emotional states, health issues, family problems, financial stress, and time constraints, can also affect your decision-making process and ability to trade effectively. It's important to be aware of these potential influences and take steps to manage them. Developing a trading plan, staying informed about the markets, and practicing self-care can all help mitigate the impact of external and personal circumstances on your trading.
If you find that your personal circumstances are inhibiting your ability to trade, we encourage you to make use of the resources below.
In case your personal situation is hindering your trading ability, we recommend utilizing the resources provided on our Commitment to Consumer Duty and Client Protection page. Moreover, if you need to take a break from trading, we provide the option of voluntarily restricting your access to the markets via Cooling-Off forms.
Consumer Duty is a set of requirements designed to protect consumers from unfair practices and ensure that financial service providers design and offer their products in a way to ensure good consumer outcomes. In the context of markets.com Consumer Duty plays an important role in protecting you from exploitative practices such as high transaction fees or scam practices when trading.
We recommend checking out our Education Center. Here you will find a variety of resources such as "How to" guides, glossary definitions, webinar recordings and a wealth of other materials that provide detailed explanations of the various trading orders and mechanisms available on the platform. This empowers traders with better control over their trading decisions by increasing their knowledge and understanding of the trading process. Make sure to try our demo platforms to test your knowledge if you are unsure whether trading is for you or whether you want to take the risk of Spread bet/CFD trading.
At markets.com we take client wellbeing very seriously. Based on the annual income and source of wealth information you provided when you registered, there are certain thresholds that will prompt you to evaluate your financial wellbeing. For example, if you appear to be trading outside of your means, we will automatically take steps to notify you that your trading behaviour may not be sustainable.
If you would think that your account received an alert erroneously or wish to notify the markets.com team of a change in your circumstances, such as a change in income, you can do so through our 24/5 customer support.
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