CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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There are a few ways to contact the team, such as:
Get in touch with our customer support team via email at support@markets.com. You will receive a prompt response within the same day.
Depending on where you live, you can call our team for assistance from 10 pm UK Sunday to 10 pm UK Friday at the following numbers:
United Kingdom: +44 208 097 9794
Australia: +61 290 700 431
Europe: +357 22278807
Global: +44 208 097 9794
South Africa: +27 104470539
You can also chat directly with our customer support team via Live Chat. This service is available 24 hours from Monday to Friday.
To launch a chat with a customer support representative, click the chatbot icon at the bottom right corner of any markets.com page.
Our support agent will attend to you shortly.
Another option is to describe the issue you’re facing in an online query form.
To speed up the investigation, please attach relevant screenshots or images. Click Submit to send your online query to us.
At markets.com, we’re committed to ensuring that you have a great trading experience. So reach out to us if you have any issues or just need some help.
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