CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Our trading platforms
Are you experiencing a technical issue while trading on our platform?
Here’s some good news: due to our global reach, our customer support team offers assistance in English, Thai, Vietnamese, Spanish, Arabic, Italian, Spanish, and Greek.
You can contact the customer support team for help via:
Send your enquiry to our customer support team at support@markets.com. You will receive a prompt response within the same day.
Depending on where you live, you can call the customer support team for assistance from 10 pm UK Sunday to 10 pm UK Friday at the following numbers:
United Kingdom: +44 208 097 9794
Australia: +61 290 700 431
Europe: +357 22278807
Global: +44 208 097 9794
South Africa: +27 104470539
You can also chat directly with our customer support team via Live Chat. Our agents are online 24 hours from Monday to Friday.
To launch a chat with a customer support representative, click the chatbot icon at the bottom right corner of any markets.com page.
Our support agent will attend to you shortly.
Another way is to describe the issue you’re facing in an online query form.
Attach relevant screenshots or images to help us better understand the issue you’re facing. Click Submit to send your online query to us.
Whether you need help navigating the platform or are facing an issue while trading, feel free to contact our customer support team anytime.
We’re ready to help with whatever you need.
Log in to your account and contact our customer support team now.
All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.
The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.
markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us.
Please refer to our Safety Online / Stay Protected Online Page for more information.
Markets.com is operated by Safecap Investments Limited which is regulated by the CySEC under license no. 092/08.
Markets.com is a global brand and trade mark used by Safecap Investments Limited and owned by Finalto (IOM) Limited.
Safecap Investments Limited has the sole and exclusive use of the domain Markets.com worldwide.
Your data processed by us is only shared with persons within the group and/or non-affiliated third parties where required, for the basis of availability for a certain service provided to you from us and technologies used to provide it.
We do not disclose your details to any parties or entities apart from the above mentioned. All of our offices are equipped with top-notch technical devices and programs within which all data is stored on tightly secured servers therefore leakage of any form of information is not to occur.
For more detailed information, please refer to our Privacy Policy. You can raise any concerns related to your privacy to privacy@markets.com.
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