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Account registration & verification

Before you can start trading on markets.com, you have to complete our onboarding questionnaire.

It covers three aspects: your personal information, appropriateness, and economic profile.

Here’s a step-by-step guide on how to complete your markets.com questionnaire*.

*Please note that depending on where you live, the content of the onboarding questionnaire and the order of questions may differ from the example below.

1. Choose your country of residence


Field requires the user's country of residence.

2. Key in your name and phone number

Field requires user's name, birthdate, contact number

3. After you’ve done so, click “Continue”.

Example of user's name, birthdate, contact number

4. Key in your address details

 Field requires user's residence address.

5. Declare your employment status


Field requires the user's country of residence.

6. Answer some questions about your profession

Field requires user's profession.

7. Select your annual income

Field requires user's annual income.

8. Select the amount of savings and investments that you have

Field requires users savings and investment data.jpg

9. Choose the amount you plan to use on trading every year

User's annual trading budget amount.

10. Indicate the purpose and nature of your trading

User's annual trading budget amount.

11. Select the source of your funds

Field requires user's source of funds.

12. Read our terms and policies

Click “Confirm” after you’ve read these.

Documents about trading terms and policies.

Sign up now to complete the markets.com questionnaire and start trading.

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Any questions?
Let’s see if we can answer them.

See all FAQs

Are my funds at risk in case of Insolvency/Bankruptcy?

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All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Is my personal data safe with you?

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The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of Markets.com?m

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The official email domains used for our communication are:

@markets.com
@marketsmail.com

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is markets.com a scam?

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markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us. 
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

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Markets.com is operated by Finalto (Australia) Pty Ltd which is an Australian based company (ACN 158 641 064) regulated by the Australian Securities and Investments Commission (“ASIC”) under license no.424008.

Markets.com is a global brand and trade mark used by Finalto (Australia) Pty Limited and owned by Finalto (IOM) Limited.

Finalto (Australia) Pty Limited has the sole and exclusive use of the domain Markets.com worldwide.

What can I trade with you?

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markets.com offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help
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